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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shaylynn Hund

June 10, 2026

5  out of  5
rating by Shaylynn Hund
"Ashton was great. Very knowledgeable and did a great job making sure I understood everything as well. Highly recommend!"
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Karisma Karisma

May 28, 2026

5  out of  5
rating by Karisma Karisma
"Mercedes was very helpful and pleasant she made the whole experience simple"
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D T

May 28, 2026

5  out of  5
rating by D T
"Very informative. Thank you for service"
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T Leahy

May 26, 2026

5  out of  5
rating by T Leahy
"Very quick and helpful with billing concerns and answered and questions I had."
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Darrin Stock

May 26, 2026

5  out of  5
rating by Darrin Stock
"Everything went smooth , pleasant to talk to"
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Ryan Klee

May 14, 2026

1  out of  5
rating by Ryan Klee
"Would give zero stars if possible. Insanely high prices. Unfriendly staff. Absolutely no willingness to help the customer. Would not recommend. I am grateful that I never got into an accident because I can only assume that the process of filing a claim would be a total nightmare."
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Phil Zickl

May 12, 2026

5  out of  5
rating by Phil Zickl
"My interaction with Ashton went well. He was knowledgeable, professional, and helpful."
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Morgan Donovan

April 29, 2026

5  out of  5
rating by Morgan Donovan
"I would highly recommend Ashton for any insurance needs. He was kind, helpful, and walked me through every step of the process. He explained exactly what each aspect of the insurance policy included and looked like, and tried to provide me with every deal possible to save me money! I had an amazing experience with Ashton!"
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Anne Hartel

April 9, 2026

5  out of  5
rating by Anne Hartel
"Excellent in explaining all of our insurances!"
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owen crawford

April 1, 2026

5  out of  5
rating by owen crawford
"Ashton was an amazing help and incredibly patient"
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Jeff Strause

March 24, 2026

5  out of  5
rating by Jeff Strause
"Very knowledgeable and informative on our existing policy, as well as keeping us up to date with changes in the market. We are very pleased and highly recommend!"
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Joe Cosenza

March 10, 2026

5  out of  5
rating by Joe Cosenza
"Mary is very thorough and informative."
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Darren Chrostowski

February 26, 2026

5  out of  5
rating by Darren Chrostowski
"The experience I had was awesome. I don't remember her name, but she got my policy all done very quick."
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CM SM

February 25, 2026

1  out of  5
rating by CM SM
"Unprofessional!"
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Jessica Huber

February 23, 2026

5  out of  5
rating by Jessica Huber
"Very nice office with two cute office dogs. Mary Alice was very friendly and helpful in ensuring we were covered for insurance and had all the discounts we could get."
We responded:
"Jessica, thank you for your wonderful review of State Farm Agent Mary Alice Ubal’s Team!"
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Rachel Giglia

February 23, 2026

5  out of  5
rating by Rachel Giglia
"Definitely meet with Ashton about any insurance interests you have or if your unsure about where to start. Had a wonderful and a very helpful video call with him. He took the time to explain to me the life insurance policies offered and which would make the most sense for me given my age and lifestyle. He also assisted me in some car insurance questions I had."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Yves Kamtchou

February 19, 2026

5  out of  5
rating by Yves Kamtchou
"Mercedes is very knowledgeable about insurance products and customer needs. She has a calm voice, reassuring and very focus on important details. Sshe is simply awesome."
We responded:
"Yves, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sara Bolewicki

February 9, 2026

5  out of  5
rating by Sara Bolewicki
"Very informative. No pressure and felt very comfortable asking questions. Thank you for a pleasant experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Philip Nasca

February 6, 2026

5  out of  5
rating by Philip Nasca
"They were super! Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
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Karar Zenki

January 31, 2026

5  out of  5
rating by Karar Zenki
"Ashton DeCaro was great he is fast and efficient. I am a car salesman and he made my job a little easer."
We responded:
"Karar, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our West Seneca office. "
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Michelle Spors

January 23, 2026

5  out of  5
rating by Michelle Spors
"I'm very pleased with Mary Alice and staff! Very informative, always returns your phone call, and very friendly staff, we are very happy to have this Insurance Agency (Agent)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
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Kelsey Roan

January 21, 2026

5  out of  5
rating by Kelsey Roan
"We've been with State Farm for awhile now, but had to switch agents when our agent retired. I think they just assigned us to the closest agent, but I'm so happy we were placed here! Our first meeting with Ashton was amazing. So informative and easy as he walked us through each policy and made recommendations on both saving money and looking into more suitable coverage in other areas. We were really impressed!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Mary Alice Ubal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Mike Beyer

January 14, 2026

5  out of  5
rating by Mike Beyer
"Friendly and informative with coverages offered."
We responded:
"Thank you for the fantastic review, Mike! We are always here to help with your insurance needs here in West Seneca . "
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mary beth hamilton

January 13, 2026

5  out of  5
rating by mary beth hamilton
"Mary Alice was very down-to-earth and gave me a lot to think about in regards to the various insurance policies available. Thank you!"
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Colleen Kelly

January 9, 2026

5  out of  5
rating by Colleen Kelly
"Mary Alice provides great customer service and is very helpful info any time we call or go to this agency in person."