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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Bolewicki

February 9, 2026

5  out of  5
rating by Sara Bolewicki
"Very informative. No pressure and felt very comfortable asking questions. Thank you for a pleasant experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Philip Nasca

February 6, 2026

5  out of  5
rating by Philip Nasca
"They were super! Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
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Karar Zenki

January 31, 2026

5  out of  5
rating by Karar Zenki
"Ashton DeCaro was great he is fast and efficient. I am a car salesman and he made my job a little easer."
We responded:
"Karar, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our West Seneca office. "
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Michelle Spors

January 23, 2026

5  out of  5
rating by Michelle Spors
"I'm very pleased with Mary Alice and staff! Very informative, always returns your phone call, and very friendly staff, we are very happy to have this Insurance Agency (Agent)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
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Kelsey Kunz

January 21, 2026

5  out of  5
rating by Kelsey Kunz
"We've been with State Farm for awhile now, but had to switch agents when our agent retired. I think they just assigned us to the closest agent, but I'm so happy we were placed here! Our first meeting with Ashton was amazing. So informative and easy as he walked us through each policy and made recommendations on both saving money and looking into more suitable coverage in other areas. We were really impressed!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Mary Alice Ubal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Mike Beyer

January 14, 2026

5  out of  5
rating by Mike Beyer
"Friendly and informative with coverages offered."
We responded:
"Thank you for the fantastic review, Mike! We are always here to help with your insurance needs here in West Seneca . "
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mary beth hamilton

January 13, 2026

5  out of  5
rating by mary beth hamilton
"Mary Alice was very down-to-earth and gave me a lot to think about in regards to the various insurance policies available. Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
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Colleen Kelly

January 9, 2026

5  out of  5
rating by Colleen Kelly
"Mary Alice provides great customer service and is very helpful info any time we call or go to this agency in person."
We responded:
"Thank you Colleen for your five star review of the Mary Alice Ubal Insurance Agency!"
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Zach Gammel

January 7, 2026

5  out of  5
rating by Zach Gammel
"Such and incredible experience. My insurance handler Ashton was so knowledgeable and helpful. He assisted me with my car insurance and furthermore, was able to assist with other insurances that I didn't even know State farm provided. Such an amazing help, I couldn't recommend this group enough"
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Josephine Jones

January 5, 2026

5  out of  5
rating by Josephine Jones
"ASHTON WAS VERY NICE AND HELPFUL CALL TODAY FOR YOUR QUOTE YOU WANT BE DISAPPOINTED.. THANKS AGAIN"
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Anton

December 30, 2025

5  out of  5
rating by Anton
"Ashton was extremely patient with all of my questions about choosing the right protection strategy for my family, and answered questions I didn't even know I had! Highly recommend working with him!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dante Clark

December 22, 2025

5  out of  5
rating by Dante Clark
"Great service. Thank you to agent Mercedes for making this process simple and easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terri

December 19, 2025

5  out of  5
rating by Terri
"They were professional, helpful and very kind to my situation as well as Ashton went above and beyond to help get me cheaper rate on my 🚗."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaitlyn M

December 15, 2025

5  out of  5
rating by Kaitlyn M
"Mary Alices office was recommended to me by my family when I started looking for auto insurance. They have been insured through state farm for last couple of years. Dan and Mary were/are very helpful when it came to explaining everything to me before and after starting a policy with them. Highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Timothy Flynn

December 10, 2025

5  out of  5
rating by Timothy Flynn
"I could not be more pleased with both making the switch to State Farm and having Daniel and Mary Alice represent my home and auto insurance. They have both been friendly, thorough and knowledgeable, and I have been able to interact with both of them on multiple occasions through multiple forms of communication. I was able to receive better coverage for less money by switching to state farm, and I won't look back. 6/5 stars! Thank you both"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrew Kraus

December 8, 2025

5  out of  5
rating by Andrew Kraus
"Expedient, efficient, friendly, helpful, insightful, knowledge, understanding, and kind - that is the level of service that these fine folks offer here. I would highly recommend giving them a call, and an opportunity to fulfill all of your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandy Voss

October 10, 2025

5  out of  5
rating by Sandy Voss
"I have had a good experience with my state farm agent Ashton. I did my homework and this was the best choice. I now know more about my coverage and feel confident with this company. I love yhe app.!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrick Morgan

October 10, 2025

5  out of  5
rating by Patrick Morgan
"Ashton was awesome and provided excellent customer service!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matthias

October 1, 2025

5  out of  5
rating by Matthias
"Ashton did such a great job explaining how everything is broken down and what exactly I have covered. He was also very knowledgeable about the policy and all the little details. He was super helpful and respectful!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jehad Ahmed

September 12, 2025

5  out of  5
rating by Jehad Ahmed
"Ashton was a genuine person. He showed a lot of patience and genuinely answered all my question with my best interest in mind. Also helped create a great insurance to keep me covered!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lenny Dowell

September 5, 2025

5  out of  5
rating by Lenny Dowell
"I am very grateful for the there work, they helped me get the rate that was originally agreed upon. It saved me over 300 dollars a month."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shetells

August 6, 2025

1  out of  5
rating by Shetells
"Rude."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Peggy Bruso

August 4, 2025

5  out of  5
rating by Peggy Bruso
"Maria was very passionate about assisting me with the best life insurance based on my needs. She was a pleasure to speak with and I can tell she loves her job and believes in the company she works for. Thank you Maria for getting me life insurance, it was long overdue!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandy Snell

July 29, 2025

5  out of  5
rating by Brandy Snell
"I worked with agent Kayla Whealon she was super helpful. She goes above and beyond explaining options and available insurance benefits available"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deb Jordan

July 17, 2025

5  out of  5
rating by Deb Jordan
"Very professional and friendly.... explained all options clearly; very helpful with making sensible changes to our policies. Highly recommend"
We responded:
"Thank you Deb for your 5 star review and recommendation of other to come and experience what we’re all about-protecting our customers and their families throughout all life’s changes and challenges."